Privacy Policy
At Nepean Hospitality, we value your
privacy and are committed to protecting your personal information. This Privacy
Policy outlines how we collect, use, disclose, and safeguard your information
when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information
that you voluntarily provide when you place an order, submit an enquiry, or
contact us. This information may include:
· Name
· Email address
· Phone number
· Delivery or
shipping address
· Payment
information
2. How We Use Your Information
We use your personal information to:
· Process and
fulfil your orders
· Provide
customer support and respond to enquiries
· Improve our
website, products, and services
· Send order
confirmations, service updates, and promotional communications (where
permitted)
· Meet our legal
and regulatory obligations
3. Sharing Your Information
We respect your privacy and do not
sell, trade, or rent your personal information to third parties.
Your information may be shared with
trusted service providers who assist us with payment processing, order
fulfilment, shipping, website hosting, or analytics. These providers are
required to protect your information and use it only for the services they
provide on our behalf.
We may also disclose your information
where required or authorised by law.
4. Data Security
We take reasonable steps to protect
your personal information from unauthorised access, loss, misuse, alteration,
or disclosure. While we strive to safeguard your information, no method of
electronic transmission or storage can be guaranteed to be completely secure.
5. Your Rights
You have the right to request access
to, correction of, or deletion of your personal information, subject to
applicable legal requirements.
If you no longer wish to receive
marketing communications from us, you can unsubscribe at any time using the
link provided in our emails or by contacting us directly.
6. Changes to This Privacy Policy
We may update this Privacy Policy from
time to time to reflect changes in our practices or legal obligations. Any
updates will be published on this page, and the revised policy will take effect
from the date it is posted.
7. Contact Us
If you have any questions about this
Privacy Policy or how we handle your personal information, please contact us:
Nepean Hospitality
Phone: (02)
4722 2921
Last updated: 2026-09-22